Resources Match is an online screening tool that connects low-income clients with the services they need. And fast. In just three minutes, a community member can check to see if they may be eligible for local services. It's the only system that helps someone find both the government and community-based services they're uniquely qualified for. That means participants can get access to Food Stamps, low-cost checking accounts, housing and employment assistance programs in their neighborhood -- all at the same time. Resources Match takes the guess work out of getting people to the services they need.
Built on the Salesforce CRM platform, the system is presently used by 36 community-based organizations, schools, and public departments.
Resources Match is a powerful, user-friendly and intuitive tool with the capacity to revolutionize the resource and referral field by effectively matching clients to services, a critical step in fostering collaboration among industry partners and creating a smoother and more cohesive service delivery system. Resources Match was originally designed to link Mission area residents to services; however, the system has been met with great enthusiasm from service providers citywide.
Resources Match has the capacity for replication in other communities beyond San Francisco.