PRIVACY POLICY

Updated January 2014

RESPECT FOR YOUR PRIVACY

Mission Asset Fund (“MAF”) will not rent or sell your personal information to third parties.

 

INFORMATION WE COLLECT

When you apply to Lending Circles, we collect basic information about you through the registration process – your name, email address, and a means to authenticate your account through the Lending Circles website at www.lendingcircles.org or www.missionassetfund.org (collectively, the “Website”).

MAF collects information on your Loans, individually (for example, the total Loan amount, the date of the distribution of funds to you, your Loan status) and in the aggregate (for example, the total number of Loans in the Lending Circles program and the distribution of Loans by gender and geographic location). If you participate in Lending Circles, MAF will make the aggregate information and information on your individual Loan available to you upon request.

MAF will not disclose your personally identifiable Loan information to any third party without your prior written consent. MAF may publicly display and disclose aggregate, non-personal identifiable, anonymous Loan information, for example, as part of the latest activity of any lending circle in which you may participate, as part of the general Website, as part of a historical visualization of lending circle activity on the Website, or in other materials.

 

INTEGRATED THIRD PARTY FEATURES

If you use the Website features or services associated with Lending Circles that are integrated with third party websites or services (for example, Twitter and Facebook) to share information about your activity in Lending Circles through the third party website or service (for example, information about recently completed Loan payments or distributions and whether you “like” MAF), MAF will share this information with the third party website or service and additional information, if any, that you choose to provide to MAF to use these features (for example, your username for the third party website or service). However, MAF reserves the right to withhold or withdraw information related to borrowers to the extent necessary to protect the privacy of the borrowers. If you use interactive features on MAF to indicate that you “recommend” a particular feature or listing on MAF, that information will be collected, may be displayed on the Website and may be shared on any applicable third party websites and services to which you have authorized such information sharing.

 

DONATIONS

MAF collects information on any donations you make to MAF (whether through the Website or offline) for purposes of communicating with you (for example, to provide donation confirmations) via your email address, via your physical address or via the other means of contact that you provide to MAF.

 

CUSTOMER SUPPORT

If you contact MAF customer service, we will collect the information you provide (for example, your name, email address, physical address, phone number and question/comment) to contact you and address your question or comment. This is to better serve you and your needs.

 

APPLICATIONS

If you submit an application to MAF (for example, to be an employee, volunteer, borrower or partner), we collect the information you submit (for example, name, phone number, resume, cover letter and position of interest) to assess the application and follow up with you.

 

INFORMATION FROM THIRD PARTIES

MAF collects your information from third parties to facilitate Website and Lending Circles activities and transactions, to improve user Website and Lending Circles program experiences, and to further MAF’s mission to create a more fair marketplace.

 

COOKIES AND WEB BEACONS

Cookies are small text files created by a website that store information on your computer, such as your preferences when visiting that website. Similar to many websites, if you have enabled cookies in your browser, MAF, independently and through enabled third party tools and programs, collects certain technical information using cookies, such as how a user got to our Website, what pages are visited, originating IP address, browser type, browser language and the date and time of the user’s visit. This information helps MAF track trends and improve areas of the Website and the Lending Circles program, and are common analytics used by most websites. If you have disabled cookies, the Website may not work as it is intended.
Web beacons are tiny graphics with a unique identifier that are similar in function to cookies but, instead of being stored on your computer, are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Web beacons are used to track the online movements of internet users and help MAF better understand who is interacting and engaging with the Website and the Lending Circles program (including without limitation, in electronic Communications).

 

OUR COMMUNICATIONS

From time to time you will receive disclosures, notices, documents and information based on your account information, status or activity (collectively, “Communications”) from MAF (for example, confirmations of Loans, confirmation receipts for donations, statements or other information, confirmation of email address or password changes, or customer service inquiries regarding the status of or activity in your account). By participating in Lending Circles, you agree that all Communications from MAF relating to your use of the Website and participation in Lending Circles may be provided or made available to you electronically via the e-mail address you provide us or via the Website. To access the Communications electronically, you will need to use a computer with Internet Explorer 8.0 or above, Chrome 4.0 or above, Safari 4.0 or above, Opera 10.0 or above or Firefox internet browsers and with hardware capable of running these internet browsers. You may withdraw your consent to receive Communications electronically by contacting MAF in the manner described below. However, if you withdraw your consent to receive Communications electronically from MAF (other than for the optional emails), MAF will not have the ability to permit you to borrow or lend any additional Loans. The withdrawal of your consent will not affect the legal validity and enforceability of electronic Communications provided by us in connection with any of your Loans that have not been fully paid, or any electronic Communications provided by MAF prior to the time you withdraw your consent. It is your responsibility to keep MAF informed of any changes in your email address so that you don’t miss important Communications. By registering for Lending Circles, you acknowledge that you can access the electronic Communications, and you consent to having all Communications provided or made available to you in electronic form and to participate in the Lending Circles program electronically. We may also provide you with Communications through physical mail.

By default, you will receive the following types of emails from MAF: Loan notifications, lending notifications, MAF news, Loan updates, and partner messages. MAF will not disclose your email address to other borrowers or lenders. If you want to stop receiving these emails, you can change your account preferences on the Website or send an email to info@missionassetfund.org.

 

HOW WE DISCLOSE AND USE YOUR INFORMATION

MAF may provide MAF’s affiliates, service providers, agents and representatives access to your personally identifiable information as part of, or incident to, their provision of services to MAF (for example, processing Loan transactions, distributing MAF emails, implementing collection activities as needed, enabling credit bureau reporting, and maintaining regular communications with you). All such access shall be under appropriate confidentiality agreements and limited to use to provide services to MAF to help MAF further its mission.

MAF reserves the right to disclose information that does not directly identify you, for example, aggregated or anonymized data, for educational, informational or promotional purposes in furtherance of MAF’s mission.

Notwithstanding anything to the contrary in this Privacy Policy or the Terms of Use, you acknowledge, consent and agree that MAF may disclose information to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) protect the rights, property and safety of MAF, users and others, including intellectual property rights; and (c) enforce or apply our agreements and policies.

In addition to the uses (including display and disclosure) of your information that we have described above in this Privacy Policy, MAF uses your information to facilitate activities and transactions for the operation of the Website and the Lending Circles program, to improve user experiences on the Website and in the Lending Circles program (for example, to personalize the content provided to you on the Website and to enhance connections between partners and lenders) and further MAF’s mission.

 

LINKS

If you follow any links which remove you from the Website (for example, PayPal, Facebook, Twitter, Salesforce and any websites that use data from our API), this Privacy Policy no longer applies – i.e., the privacy policies and practices of other websites and other parties are governed by their respective terms of use and privacy policies. Please note that electronic payment processing for (i) loan disbursements or (ii) loan payments from a Borrower’s account to MAF’s account is provided by the third-party payment processing provider, Citibank.

 

PROTECTING MINORS

The Lending Circles program is intended to be used by adults. It is not intended for children, and MAF does not want to collect any personal information for persons who are under the age of 18. MAF recommends that parents do not post, or permit others to post, any personally identifiable information with respect to persons under the age of 18. If you believe that we have any information from a child under age 18, please contact us at info@missionassetfund.org.

 

ENSURING SECURITY

MAF takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse and unauthorized access, disclosure and modification of personal information. While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

 

OUR DATA LOCATION

MAF is headquartered in the USA. Your personal information may be accessed by MAF, our affiliates, service providers, agents and representatives in the USA or elsewhere in the world. By providing us with personal information, you consent to this transfer. MAF will protect the privacy and security of personal information according to this Privacy Policy regardless of where the personal information is processed or stored.

 

HOW LONG WE RETAIN INFORMATION

MAF reserves the right to retain your personal information for a period of seven years or more to satisfy legal requirements such as recordkeeping and tax and credit reporting requirements, as well as for purposes of fraud prevention, audit and data integrity. In addition, MAF reserves the right to retain, as well as to use and disclose as permitted pursuant to this Privacy Policy, your personal information for such period of time as reasonably needed by MAF to facilitate activities and transactions for the operation of the Website and the Lending Circles program, improve User experiences on the Website and in the Lending Circles program and further MAF’s mission. MAF reserves the right to retain information that does not directly identify you, for example, aggregated or anonymized data.

 

CHANGES TO OUR POLICY

MAF may update or modify this Privacy Policy from time to time. If we do, we will post the “last updated” date at the top of the page so you will be aware. Please be sure to check this page periodically for changes. Capitalized terms used but not defined in this Privacy Policy have the meanings set forth in the Terms of Use.

FOR MORE INFORMATION

We take privacy seriously and we value yours.

For additional information, or if you have any questions regarding this policy or privacy practices at MAF, please submit your questions or comments directly to info@missionassetfund.org or call us at (888)274-4808.